Ben Doctor
When a new idea is introduced to a team, it often meets an unintended adversary: the planning process. Instead of evaluating the essence of the idea—its potential to create value for the end user—we often find ourselves tangled in logistical webs. Questions about timelines, resources, and dependencies dominate the discussion. This shift in focus, though practical on the surface, undermines the true worth of the idea. We are no longer reacting to the vision but to the perceived obstacles of bringing it to life.
This essay explores how teams can recalibrate their approach, shifting the spotlight back to the idea itself and using innovative methods to avoid the trap of judging an idea by its plan.
The problem: conflating execution with value
When ideas are shared, especially in early stages, they are fragile. Yet, instead of nurturing them, we often bombard them with questions rooted in execution: How long will this take? Who needs to be involved? What resources will it require? These questions, while relevant, lead us astray. They anchor our evaluation of an idea to its logistical feasibility rather than its potential value.
This shift has a compounding effect. The conversation becomes dominated by plans and estimates—artifacts that, by nature, are imprecise and subject to change. Worse, when prioritization decisions are made, these flawed artifacts often hold more weight than the original vision. Over time, teams build a muscle memory of judging ideas by the plan, not the value they aim to deliver.
Contrast this with the customer experience. The end user doesn’t see your delivery constraints or your internal struggles. They only experience the outcome. Their reaction is what truly matters. The mismatch between how we judge ideas internally and how they are ultimately experienced externally is a gap worth addressing.
A solution: reframing the conversation
To escape this trap, we need to reframe how we evaluate ideas. The focus must shift from delivery constraints to the idea’s ultimate impact. Here’s a method that blends conversation, creativity, and technology to refocus our efforts:
1. Explorative conversation
Start with a dialog, not a plan. Share your idea with a trusted colleague, but set a unique tone: ask them to act as a podcast host, exploring the idea’s potential with curiosity and optimism. The goal is not critique but exploration. What could this idea achieve? What impact might it have? How would the world look if it succeeded?
This conversational approach unlocks insights that static documents or structured meetings often miss. A skilled facilitator can guide the discussion to uncover nuances and spark connections that wouldn’t surface otherwise.
2. Transcription and synthesis
Record the conversation and transcribe it. This raw material captures the unfiltered essence of the idea—its potential, its emotional resonance, and its aspirational goals.
3. Leveraging AI for articulation
Use AI tools to transform the transcript into polished artifacts, such as press releases or customer-facing narratives. Experiment with different tones, voices, and angles. Imagine the idea as a competitor’s product or a breakthrough from an adjacent industry. This exercise forces you to think about the idea’s value from multiple perspectives.
4. Presenting the vision, not the plan
Share these artifacts with your team as the starting point for discussion. Instead of diving into timelines or resource needs, the conversation begins with the idea’s potential impact on the customer. Only once the value is established should planning and constraints enter the picture.
The benefits: clarity and speed
This method addresses two critical issues: clarity and speed.
Clarity in evaluation
By anchoring discussions on the idea’s value, teams make better decisions. The customer reaction—not the delivery complexity—becomes the guiding star.Speed in iteration
Traditional methods, such as UI mockups or detailed roadmaps, are slow and require heavy collaboration. Conversational exploration, combined with AI-driven synthesis, accelerates the process. Teams can progress from idea to discussion to prioritization in a fraction of the time.
Moving forward: a cultural shift
Adopting this approach requires more than just a new method; it demands a cultural shift. Teams must recognize the importance of separating idea evaluation from execution concerns. Leaders play a critical role in setting this tone, encouraging curiosity, and protecting early-stage ideas from the weight of premature scrutiny.
The end goal is simple yet profound: to judge ideas by their potential to delight, solve problems, or inspire—not by the difficulty of bringing them to life. By doing so, we align our internal processes with the external realities that ultimately define success.
In the end, the customer reaction is the only judgment that matters. Let’s make sure our processes reflect that truth.
Ben Doctor is the founder of Canvas of Colors, where he helps teams cut through the noise and focus on building great products that matter. With a background in executive roles across user experience, product strategy, and user research, Ben has spent his career simplifying complex challenges and empowering teams to focus on what really matters—creating impact through great user experiences. He's passionate about stripping away unnecessary processes so teams can do their best work with clarity and confidence.
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