Ben Doctor

Hi, I’m Ben 👋 I’ve spent the last decade building products and leading teams to solve meaningful problems for millions of people. I love taking big, complex challenges and turning them into simple, effective solutions. For me, it’s all about finding clarity—whether it’s in a design, a strategy, or how a team works together. That’s where the magic happens.

That’s so awesome! Any chance I’ve seen any of your work?

You probably have! I’ve had the chance to lead some amazing teams.

A few standouts:

Jamf Self Service+

One app for security and productivity

Jamf Pro 11

Simplified Apple device management

ACTIVE Network Activity Cloud

Data-driven event growth

Beyond that, I’ve also written quite a bit about teams and collaboration. I like digging into what makes people really tick—what keeps them motivated, how they work better together, and what sparks innovation. Two of my favorite essays are:
✅ Work That Solves: Rethinking How We Name What We Do
✅ Operational Habits: Weaving Systems Into Stories That Stick.

Beyond that, I’ve also written quite a bit about teams and collaboration. I like digging into what makes people really tick—what keeps them motivated, how they work better together, and what sparks innovation. Two of my favorite essays are:
✅ Work That Solves: Rethinking How We Name What We Do
✅ Operational Habits: Weaving Systems Into Stories That Stick

Very cool!

So, what are you looking for now?

Great question. About nine months ago, I started a product incubator and consultancy, and I LOVE it. It’s been amazing to take ideas from scratch, shape them, and see them start to fly.

Canvas of Colors

Helping teams focus

But I miss leading larger teams and solving bigger, more complex problems. I’ve tasted the thrill of global product lines, high-visibility launches, and scaling something you know people will love across markets. I’m ready to get back into the ring and take on something big again.

Totally makes sense! Now just a fun one for my curiosity—what’s a UX ‘rule’ or best practice you’ve seen thrown around that you don’t fully buy into?

Oh, I love this question. There’s this belief that increasing in-app engagement is inherently a good thing. I don’t buy it. Especially in the B2B space.

Customers don’t buy software to spend more time in it—they buy it to solve problems. Ideally, they solve them as quickly and painlessly as possible.

Too often, I see companies add “sticky” features—endless customization options, report builders, charting tools, or even social-style commenting systems. Sure, these might boost engagement metrics, but they often leave users stuck longer than they want to be. It’s counterproductive.

The goal should always be about flow and efficiency. How do we get customers in, help them accomplish their goal, and get them back to their day feeling like a rockstar? That’s the real win.

That’s such a refreshing perspective. I can already tell your focus on clarity runs deep. Let’s keep talking—your approach might be exactly what we need.

Great to hear. You can always reach me at ben.doctor@gmail.com.